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Monday, August 30, 2010

Keeping your pets comfortable is our goal.

Wanted to share a couple of pictures of our day to day.  These pets are recovering from surgery in a baby carrier.  This way we can keep a close eye on them as well as help keep them warm. 

Monday, August 23, 2010

Change is always hard

For the last 4 years, I have had the joy of working with Alisha and I think that our clients and their pets feel the same way.  As she heads to California to try something new, I won't just be missing her as a co-worker, but as a good friend and I know many of you feel the same way.  Change is hard for most of us to accept and I must confess to living in denial since she told us she was leaving.  As of last Friday, her leaving became reality.  For many of you who come into or call the clinic, especially those who have been coming in for years, the changes in who greets you have been difficult.  We do appreciate very much your patience as our newer personnel get to know you and your pet.  We pride ourselves on treating each of you and your pet(s) as individuals and do not want that to ever change.  All of us, the newbies and the oldies, hope that you will always feel welcomed by each of us and know how committed we are to giving your pet and you the best possible care (even if sometimes we have to ask you how to spell your name yet again).

Alisha, I wish you great happiness and success in California and thank you for all you have done for me and all of our patients and owners.

Jan, RVT

Wednesday, August 11, 2010

So hard to say goodbye! 8/11/10

I started working at Trailridge nearly 4 years ago... I started as the front desk receptionist, making appointments and answering the phone. I had been in social work since college and had finally reached my burn out in the field when I saw the posting for this job. I thought, "I will take this "easy" job answering phones for a little bit to give me some time to figure out what I really want to do with my life." What I didn't realize is that this job was far from easy and that it would become the most rewarding employment experience I had ever had. I also didn't realize that I would one day consider my fellow employees and our clients my friends and family.

Many of you have been, well... not sure lucky is right word, but you have been on the receiving end of all kinds of knowledge about me. For instance, that I have a crazy cat named George Cat-Stanza and that I have a very odd variety of food allergies and that I like to cut my own hair (which is why it changes every time you see me). What's so cool is that I know your quirks too. I know all about your new grandbabies, the new jobs you're starting, and why you can't seem to bring yourself to get a new puppy after your old canine friend passed away. You see, you have not just been clients to me and I have not just been a receptionist to you. For all of these reasons, I have a hard time saying goodbye.

In just a couple of weeks I will begin my big move to California with hopes of beginning a new career in Web Design. Even though I suppose I did accomplish my initial goal of figuring out what I wanted to do with my life...I certainly did not expect this amazing journey that preceded.

Even though you will not see me at the clinic anymore, I want you all to know that I will be checking in on you and your pets and I expect you to send me your updates! This is my personal email address.. so don't be giving it out to just anybody okay?!? I really do welcome your emails.
alishaalyson@gmail.com


Goodbye.... for now....

Alisha

Monday, August 9, 2010

Crazy days

Wow!  It has been a busy month.  These last few weeks have flown by with all the complicated cases, in house education and training, and summer boarding.  Many of you know Dr. Cram has been on vacation, but he will be back this week.  He's been making us jealous by sending vacation pics every day. 

You may notice some new faces in the next few weeks.  Our long time kennel assistant, Mary, will be starting college this fall and will be working more during the week assisting with appointments.  We have hired a new kennel assistant, Garrett, who is a senior this year and hopes to attend veterinary school in the future.  Be sure to introduce yourself.  We appreciate your patience with our staff while they learn their new tasks.  As always, let us know if there are things we can do to make your experience here better.

Dr. Maasen