In the past couple of weeks I have found myself in conversations with various staff regarding the difficulty of this job, especially when it comes to peoples' emotions. Obviously this is a small business made up of human employees and we all come with our own personalities and emotional baggage which can lead to the good, the bad, and the ugly when dealing with each other. We also have to deal with many life or death situations with pets, stresses our clients face (financial or emotional), equipment issues, an occassional angry patient that scratches and/or bites, and lots of feces (a.k.a. poop). Some days feel like a roller coaster to say the least. So, why do we do what we do? What makes us want to come to work to get pooped on, scratched, etc? We love pets!
Knowing that we've helped you and your pet makes it all worthwhile. Being a small business it is hard to provide great pay or benefits to our staffers, but your compliments and encouragement can sure brighten even the craziest of days.
Dr. Maasen
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